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First of all who are you ?
Faulty or Non-Faulty it doesn't matter. I am the worst service provide you have ever meet and you will regret for having in your life because my name is Sukun Insurance but I will very bad once it come to total loss amount.
The more you think, the worst I am.
If your vehicle is went on total loss here is the step;
How do you come to know your vehicle is now considered as total loss.
1. You face an Accident congratulation its your fault not the Insurance even you have Comprehensive subscribing with us for a long time we don't care. Now here come our role we will try to squeeze as much as we can.
2. You have to open a file I will not help you and that not on phone or emergency number. The file should be open on the application Sukun then call us we will let you know is it correct or not.
3. Once it is create a file on the app then call us and every time you call us you will talk to new person which really not a matter to me because now customer is a beggar for us not we.
4. It will take within 24 hours you file will be responded but on mail not on call, who cares from our Sukun Insurance because you are the beggar we are not.
5. Any how after 24hour or luckily before your file will get register then we will send you the garage list where you vehicle need to go for repairing by the mean time we don't care you are dead or alive, you are on road or garden this is our policy which is made for us not for customer satisfaction.
6. The recovery should be from us even though the authority ask you to take their recovery which is mandatory in case of major accident or road block. Listen customer I am here the owner I dont care what you are facing you should follow our procedure even you have Car Insurance from us.
7. If you listen authority take money of recovery from them don't ask us, bye bye chapter close.
8. Did you drop your car to garage or no?
9. If yes, we need 10 days working for giving you reply about your car repairing status, by the mean time relax and be in sukun at your home or garden we don't care even if you want to go job we are not responsible in this matter.
10. If you are asking about your add-on of rent-a-car you are fool because in you case you are not faulty, so better wait until we drink the blood from faulty party insurance company. In this course of time really we are sorry who are you for us.
11. Sir, how are you good you car is still under surveying from faulty party Insurance just wait for rent-a-car add-on options I know you had paid for that but during the purchase of the Insurance you are always right but after that we are right so be quite and always listen to us. Thank for serving you.
12. After a long study and your continuous call it ohk, we will give a rent-a-car as you had took Insurance from us. we are happy to serve you.
13. Actually it should be 15 days as we will take this money from Faulty party Insurance but sorry we want you to be in pain so we will give you only for 10 days within that day we will make sure all your process should get completed and the total loss is not yet confirmed.
14. Hi Sir, hope you are doing well. 10 days it over and after the follow-up Faulty party Insurance and our garage team it is consider that your car is in total loss so be patience and sit in your place it will take 3 more weeks or more to get the settlement offer of your car.
15. Hope you received you settlement offer which is 19700/- after performing our stupid calculation and possible way to reduce the amount.
16. Sir, signed the offer and send to us, I know you don’t like it but we don’t care about you.
17. Sir we know that you Insurance you about to renew and the new insurance quotation we have made the SUM INSURED value 21000/- but we will not consider that our company our policy our way take it or throw it we will ignore you every time.
18. we are from sukun Insurance, our policy is not for the customer it is for us and about our profit.
19. You should signed and upload the documents, cancel your car and transfer in our name in this there is one condition we don’t know how you will do it at last we will pay only the authority fess not the service fees but we will charge for our service for us customer is not king we are the king and really don’t care about customer or the case in which we are going for repairing or total loss we only love you when you pass the year without any accident and when it comes for renewal of the policy.
20. Hope till here the point is clear.
21. Thank for calling Sukun Insurance, look we had help you took much and agreed on the total loss offer as per your request sir. As you had followed all the procedure even you are non-faulty and had comprehensive insurance with us still you need more 10 days to get amount credited in your account and sir please note that you are responsible for IBAN number we are not responsible for the amount if it didn’t credited in your account.
22. hope you enjoyed our services please take our Sukun Insurance which is the best as per the review in the region and service hope your also like it as other insurance are more worst then us.
23. Don’t follow us if you didn’t received from sukun once we will update the status kindly with request follow-up with your concerned bank they are not working well.
Thank you Sukun Insurance.